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Euromotards Performance Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from euromotards.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

The following describes the general categories of personal data that we may process, the purposes for which we may process the data, and the legal bases of the processing.

  • We may collect and process information related to orders you place with us. These orders include purchases of goods that you make through our site. The order data may include your contact details (name, postal address, email address, or phone number), and the order details. The data may be processed for the purpose of delivering the purchased goods and proper record keeping of orders. The legal basis for this processing is for the performance of a contract between you and us for any order you placed with us and for our interests in the proper administration of our website and business.

  • We may collect and process data related to your account and profile. The account and profile data may include personal data including name, postal address, and email address as well as payment details. This data may be processed for the purposes of operating our website, providing our services, and communicating with you. The legal basis for this processing is our legitimate interests, namely the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

  • We may collect and process information contained in any inquiry you submit to us regarding goods we sell on the site. The legal basis for this processing is our legitimate interests, namely the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

  • We may collect and process data about your use of our site. This usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data may be Cookies, analytics tracking systems or other technologies. This data may be processed for the purposes of analyzing your use of our site. The legal basis for this processing is consent. See below for further details on “Cookies, Web Beacons and Other Tracking Technologies.”

  • We may collect and process data about you to ensure security of your Personal Data and our IT systems. The legal basis for this processing is our legitimate interests, namely the safe and secure administration of our site, use and storage of business information, and communications with users.

  • We may collect and process information that you provide to us for the purpose of providing you with additional information on our goods and services, subscribing to our email notifications, and/or newsletters to keep you up-to-date on our products, events and news. The legal basis for this processing is your explicit consent, or your implicit consent if you are a customer.

  • We may collect and process correspondence data contained in or relating to any communication that you send to us. This correspondence data may include the communication content and metadata associated with the communication. Our site will generate the metadata associated with communications made using the specific site contact forms. This data may be processed for the purposes of communicating with you and for record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our sites and business and communications with our users and customers.

  • We may collect and process your Personal Data where necessary for the establishment, exercise, or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure, an investigation, or other legal matter. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

Where the processing of your Personal Data is based on your consent only, you have the right to withdraw this consent at any time.

Cookies, Web Beacons and Other Tracking Technologies

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
  • EuroMotards Performance utilizes several Google Analytics products, including remarketing with Google Analytics, Google Display Network Impression Reporting and Google Analytics Demographics and Interest Reporting. Visitors may opt out of these features through Ads Settings, Ad Settings for mobile apps, Google's opt-out browser, or other available methods.
  • Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and PayPal accounts), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.


FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Email Marketing Settings

If you have provided consent or you are an existing customer, we will send you marketing messages via email to keep you up to speed on all things EuroMotards Performance.

You can stop receiving marketing messages from us at any time through the following methods:

  • Through your customer account settings within “My Account”

  • By clicking on the ‘unsubscribe’ link in any email communication

  • By contacting one of Geek team members at shop@euromotards.com

Once one of these methods is completed, we will update your profile to ensure that you don’t receive further marketing messages.

EuroMotards Performance is made up of a complex web of many inter-connecting services and it may take up to 60 days for all our systems to reflect these updates. We ask for your understanding that during this period you may still get messages from us while your request is being processed.

Please note that the discontinuation of marketing messages will not stop any service communications such as order updates.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

MINORS

Protecting the privacy of the anyone under the age of 13 is especially important. For that reason, we never collect or maintain information on our Sites from those we actually know are under the age of 13, and no part of our Sites are structured to engage anyone under the age of 13.

If EuroMotards Performance learns that it possesses information from a child under the age of 13, we delete that information from our systems. If you are a parent or guardian and are aware that your child has provided us with personal information, please contact us so that we will be able to take the necessary actions to delete such data.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at shop@euromotards.com or by mail using the details provided below:

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